£20k plus realistic commission (uncapped, should make at least £30k in first year)
about 2 months ago
Location: South Manchester
Salary: £20k plus realistic commission (uncapped, should make at least £30k in first year)
Hours: 5 days out of 7 including every other weekend and some evenings
Start Date: ASAP!
Are you looking to work in a family run business?
Do you love providing an excellent customer service to gain a sale?
Have you got all the behaviours of a great customer service / sales advisor?
Do you have experience of working with / selling cars?
If you answered “yes” to the above questions, then please read on for a sales role based in South Manchester. Don’t miss out on this amazing new opportunity!
This sales job is 100% phone based, helping customers to find a car that suits their needs. You will be responding to warm leads that have come in from various channels, so there is absolutely no cold-calling involved in this sales job.
Essential Experience / Knowledge:
- We are looking for dedicated and reliable individuals, no job hoppers please!
- Must have some experience of working with cars
- Good work ethics are an essential part of this role
- Make outbound calls to customers who have enquired about purchasing a car
- Go through a structured fact-find with the customer
- Build an excellent customer relationship
- Help the customer decide which car is best for their needs
- Offer an informative and laid back service
- Input details accurately in the in-house system
Key Performance Indicators:
- Consistently achieve and occasionally exceed all call handling/productivity and personal KPI’s
- Keep within agreed absence levels
- Maintain excellent punctuality
- An excellent telephone manner when dealing with both internal and external customers
- A soft approach when dealing with sales
- Possess excellent keyboard skills
- Reach and maintain your potential through continuous development
- Observe and work within company and industry guidelines (DPA, Company Information Policies etc.)
Keywords: customer service advisor, customer service adviser, inbound, customer service, call centre, inbound sales, outbound, contact centre, inbound customer service, car sales, dealerships, outbound sales, telesales, B2C, B2B,