Location:             South Manchester

Salary:                  £20k plus realistic commission (uncapped, should make at least £30k in first year)

Hours:                  5 days out of 7 including every other weekend and some evenings

Start Date:          ASAP!

Are you looking to work in a family run business?

Do you love providing an excellent customer service to gain a sale?

Have you got all the behaviours of a great customer service / sales advisor?

Do you have experience of working with / selling cars?

If you answered “yes” to the above questions, then please read on for a sales role based in South Manchester. Don’t miss out on this amazing new opportunity!

The Role:

This sales job is 100% phone based, helping customers to find a car that suits their needs. You will be responding to warm leads that have come in from various channels, so there is absolutely no cold-calling involved in this sales job.

Essential Experience / Knowledge:

• We are looking for dedicated and reliable individuals, no job hoppers please!
• Must have some experience of working with cars
• Good work ethics are an essential part of this role

Key Tasks:

• Make outbound calls to customers who have enquired about purchasing a car
• Go through a structured fact-find with the customer
• Build an excellent customer relationship
• Help the customer decide which car is best for their needs
• Offer an informative and laid back service
• Input details accurately in the in-house system

Key Performance Indicators:

• Consistently achieve and occasionally exceed all call handling/productivity and personal KPI’s
• Keep within agreed absence levels
• Maintain excellent punctuality

Work Standards:                                                                                                                                                                                                                                                                                          

• An excellent telephone manner when dealing with both internal and external customers
• A soft approach when dealing with sales
• Possess excellent keyboard skills
• Reach and maintain your potential through continuous development
• Observe and work within company and industry guidelines (DPA, Company Information Policies etc.)

Keywords: customer service advisor, customer service adviser, inbound, customer service, call centre, inbound sales, outbound, contact centre, inbound customer service, car sales, dealerships, outbound sales, telesales, B2C, B2B,