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Operations Manager

  • Location

    Chester

  • Discipline:

    Customer Contact

  • Job type:

    Permanent

  • Salary:

    £28,000 - £30,000 pa

  • Consultant:

    #

  • Email:

    jkelly@merje.com

  • Job ref:

    AK/14984

  • Published:

    3 months ago

My client is a leading travel organisation and an amazing company to work for. We are currently working with them to find their next inspirational Operational leader and the successful candidate will inspire and bring passion to the contact centre.

The successful Operations Manager will:

  • Lead a team of 45 FTE through Team Leaders
  • Ensure processes are set for best working practice
  • Work with agents to make sure all customers have an amazing experience

Currently being a Reservation Team Leader or Operations Manager you will have experience of:

  • Managing Call Centre Operations
  • Delivering operational projects
  • The travel industry which can include reservations

In return you receive a salary of up to £30,000 per annum + Excellent benefits. For more information or to apply please email akelly@merje.com