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Motor Claims Handler

  • Location: Bolton
  • Salary: £25,000 - £28,000 per year
  • Job Type:Permanent

Posted 11 months ago

  • Sector: Front-Line Talent
  • Contact: Sally Brearley
  • Contact Email: sbrearley@merje.com
  • Contact Phone: 0161 883 2755
  • Expiry Date: 26 May 2023
  • Job Ref: SC/10079

25,000-28,000 DOE

35 Hours Monday-Friday 9-5 (some flexibility)

Hybrid after 6 months - 3 days office based

We have a fantastic opportunity for an experienced Motor Claims Handler to join a forward thinking and supportive team. As a Motor Claims Handler, you'll be an essential member of the team helping our customers over the phone, by handling their queries.

What you'll be doing

      Managing a portfolio of Claims offering relevant and accurate information to every customer based on your professional expertise and training.

Carry out investigation of claims to obtain quantum information in order to make appropriate policy and legal liability decisions

Recommend and action the most appropriate use of the claims management processes including MOJ, Credit Hire and using current case law to provide a cost effective settlement.

Identify and contribute to improvement in claims processes in order to ensure optimum efficiency and ability to deliver business results.

Your Profile

 

      Experience in Motor Trade Claims up £100K is essential.

Motor Trade Property claims experience preferable but not essential.

We also need you to have handled various claim types, i.e. theft, impact, fire, flood, liability resolution, etc.

Sound negotiation skills and use of tactics in managing claims

We'll provide all the technology and training, and in return we ask you to bring your enthusiasm, passion for customer service.

You'll have a natural talent for connecting with people, quick problem-solving ability and positive, can do attitude.

You're a great listener, confident communicating over the phone and using computers.

Passionate about working as part of a collaborative team.

Benefits

      Annual Bonus

Contribution Pension - minimum 3%, up to 9%. Our clients pay 3% on top of that

Life cover is 4 x base salary if not in the pension scheme, 10 x if in the pension scheme

PMI Discounts

Access to free private GP appointments

Annual leave 25 days

Mat leave - 16 weeks full pay

Pat leave 4 weeks full pay

AXA products discount

Nuffield gym discounts

EE discounts