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KYC Team Leader

  • Location: United Kingdom
  • Salary: £35,000 - £40,000 per year
  • Job Type:Permanent

Posted 3 months ago

  • Sector: Financial Crime & Fraud
  • Contact: Sam Anderson
  • Contact Email:
  • Expiry Date: 08 July 2021
  • Job Ref: SA/17487

Our client is a business regulated by the Gambling Commission and they are currently looking to recruit a KYC Team Leader as a result of continued growth. In the role you will be responsible for the management of 1 of 3 fast-paced KYC sub-teams. You will be responsible for risk-based customer investigations where there is evidence to show that the customer may be experiencing harm, suspicions of money laundering or fraudulent activity.

Role Responsibilities:

  • Reporting to the Head of KYC you will provide day to day line management of 4 KYC Officer’s

  • Enforcing compliance with the Act, POCA, TACT, LCCP and other guidance by working to set policies and procedures

  • Ensuring the team remain up to date with all training requirements and understand changes to regulations

  • Moving customers through to an Enhanced Due Diligence (EDD) procedure where the risk-based investigation has deemed there to be considerable responsible gambling, money laundering or fraudulent concern, including requesting and analysing Source of Funds / Source of Wealth (SOF/SOW)

  • Requesting extended identity verification if required

  • Responsible for performing checks on potential VIP customers to assess viability for upgrade

  • Point of escalation for customer risk based investigations from KYC Officer’s

  • Ensuring appropriate records of regulatory reportable activities are maintained

  • Particular focus on ensuring the pipeline of customer risk-based investigations are quick and decisions are made without delay

  • Provide quality feedback to the Head of KYC to ensure that procedures and policies are continually improved

Skills and Competencies:

  • Experience in line management of a small team

  • Strong understanding of the Act, POCA, TACT, LCCP and other related guidance

  • High level of understanding of rationale and experience undertaking Customer Due Diligence (CDD) and Enhanced Due Dilgence (EDD) procedures

  • Experience in embedding new policies and procedures

  • Experience dealing directly with customers and ideally in a customer facing/service environment

  • Advanced knowledge of Microsoft Word & Excel

  • Good understanding of Data Protection (GDPR) and Information Security principles


Please note, should you not receive feedback 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.