Your new role:
Main responsibility of the role:
Managing and servicing existing clients insurance needs
Actively discussing and closing New Business Sales
Generating extra revenue by obtaining future dated leads
Issuing accurate documentation
Retaining existing clients by servicing their renewal requirements
Key Accountabilities:
Relish case ownership and have pride in your work
Want to develop both personally and professionally
Skills required:
Understanding of Car Insurance and Home Insurance
Drive and motivation
A can do attitude
Passion for delivering excellent Customer Service
Strong attention to detail
Excellent organisational skills
Aptitude for problem solving
Natural communication and persuasion skills
Regulatory Knowledge:
FCA and GDPR
An understanding of Transactor and Excel
Personal Attributes:
Understand customer requirements
Identify the best solution in line with company processes and procedures
Enjoy helping customers resolve their insurance queries by telephone and email
Feel at ease dealing with high volume calls
Confident in making outbound calls, discussing potential sales and driving income into the company
Relish case ownership and have pride in your work
Hours of work:
37.5 hours per week + one hour for lunch
Shift Patterns between Monday – Friday 8am – 7pm, Saturday 9am – 1pm
Please note, should you not receive feedback within 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.