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Inbound Sales Consultant

Posted 2 months ago

  • Sector: Front-Line Talent
  • Contact: Lucy Waddock
  • Contact Email:
  • Contact Phone: 0161 883 2740
  • Expiry Date: 28 November 2023
  • Job Ref: LW/10865

Inbound Sales Consultant

£21500+ Bonus + Commission OTE £26000-28000


We have a fantastic opportunity for motivated people who enjoy a fast-paced sales environment to join our specialist team of Inbound Sales Consultants.

Our client has ambitious growth plans, who encourage their staff to develop their skillsets and work with autonomy as they look to help grow the organisation.

Key Responsibilities:

  • To effectively handle inbound sales calls from customers
  • To achieve personal sales and performance targets, contributing to the Company’s overall objectives.
  • To Identify customers’ needs and upsell policies to maximise sales opportunities.
  • To manage sensitive data in line with our Data Protection Policy and maintain customer records to ensure our data integrity.
  • To manage outbound renewal calls for existing customers as and when required by the business.
  • To work within our regulatory framework delivering a Gold standard customer contact as defined by our Quality Assurance Programme.
  • Act with integrity, due care, skill and diligence.
  • Be open and honest with our regulatory body.
  • Pay due regard to the interest of customers and treat them fairly.

Key Capabilities:

  • To demonstrate our core behavioural values (be Outstanding, be Innovative, be Inspirational)
  • To take responsibility for your own personal development, keeping up to date with product, process, and market changes so you can perform your core duties effectively and accurately.
  • To provide a Gold standard service to our customers to protect our brand and hard earned Trustpilot rating and to promote customer loyalty and advocacy.
  • To contribute to the development and success of our Company by taking an active part in remote operational meetings.
  • Demonstrate flexibility and adaptability to meet the needs of the business where feasible.

Personal Requirements:

  • Must enjoy working with and being challenged by sales targets.
  • Previous experience in a sales role with proven levels of success is preferable.
  • Experience in a regulated industry would be a plus.
  • Ability to discuss sensitive topics.
  • Strong IT literacy skills.
  • Strong listening skills.
  • Excellent communication skills, both written and verbal is essential.
  • Professional telephone manner is essential.
  • Flexible – from time to time you may have to travel to an alternative location for training/meeting purposes specific to your job role.
  • Commission scheme to include a quarterly bonus of up to £3,500. This is in addition to the monthly commission scheme.

Shift Pattern

5 Days 37.5 Hours per week

The Contact Centre is open during the following hours:

8.30am – 8pm Monday to Friday

9am – 5pm Saturday

10am – 5pm Sunday

10am-4pm Bank Holidays