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Head of Fraud

Posted 7 days ago

  • Sector: Financial Crime & Fraud
  • Contact: Andy Hodson
  • Contact Email:
  • Contact Phone: 0161 883 2745
  • Expiry Date: 11 April 2023
  • Job Ref: 10070

This is a key role responsible for delivering fraud prevention strategy for the business


  • Manage investigations of potentially fraudulent activity across all business lines.
  • Support and deliver operational improvements in monitoring activity.
  • Work with IT to review and develop Continuous improvement of alert management algorithms in line with best practice to benefit more efficient and thorough monitoring.
  • Responsible for the management, training, compliance, and succession planning within the Fraud Team.
  • BAU management of Fraud Team KPI’s
  • Develop and maintain relationships with key stakeholders and partners.
  • Produce regular management information for reporting on group fraud incidents, potential fraud risks and fraud prevention. Reports to be presented to senior management.
  • Maintain and strengthen the relationship with credit to ensure an effective reporting model for application fraud.
  • Management of the Fraud Risk Assessment in line with the Head of Compliance Financial Crime Risk assessment.
    • Ensure this is embedded and managed within Group culture
  • Manage Fraud risk through maintaining and updating of all Group related documents:
    • Fraud Policy
    • Fraud Emergency / Emerging issue response plan
    • Data vault of fraudulent applications – for group access to prevent cross product fraud
    • Lesson’s log
  • Work with Learning & Development teams to design and implement appropriate fraud education, learning and communication for employees.
  • Maintain an effective reporting model for application fraud across all Group divisions.
  • Develop company fraud forums designed to share data, best practice, and training.

Experience Required;

  • Minimum of 3 years in fraud prevention in the payment industry.
  • Strong investigative skills based.
  • Ability to lead and mange a working group from remote locations.
  • Accurate report development and distribution.
  • Accurate data management and analysis.
  • Implementation and maintenance of an efficient management system.
  • Developing and maintaining effective working relationships national and international.
  • Good communication skills at all levels.

Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

If you would like this job advertisement in an alternative format, please contact MERJE directly.