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Fraud Specialist

  • Location

    London

  • Discipline:

    Financial Crime & Fraud

  • Job type:

    Permanent

  • Salary:

    £45,000-£55,000

  • Consultant:

    #

  • Email:

    jkelly@merje.com

  • Job ref:

    JK/16423

  • Published:

    3 months ago

Our client is a leading technology business who work with leading businesses globally. They’re looking for a Fraud Specialist to join the business as they expand into London.

Key responsibilities include:

  • Review flagged transactions for indicators of fraud
  • Processing high volumes of cases autonomously and with a high level of accuracy
  • Escalating cases as appropriate
  • Communicating effectively with internal and external partners via email and phone
  • Working with discretion and maintaining the confidentiality of business and its clients

Qualifications/Key Skills:

  • Prior experience in a high-volume support or transactional role (examples include: customer support, account management, retail, etc.)
  • Demonstrated ability to identify details/patterns amid large quantities of data
  • Computer literate and able to learn new programs as needed
  • Able to communicate professionally across channels
  • Process driven and task oriented
  • Prior experience in e-commerce/banking/other digital spaces is a plus, but not required

Desired:

Please note, should you not receive feedback 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.