Our client is a leading technology business who work with leading businesses globally. They’re looking for a Fraud Specialist to join the business as they expand into London.

Key responsibilities include:

• Review flagged transactions for indicators of fraud
• Processing high volumes of cases autonomously and with a high level of accuracy
• Escalating cases as appropriate
• Communicating effectively with internal and external partners via email and phone
• Working with discretion and maintaining the confidentiality of business and its clients

Qualifications/Key Skills:

• Prior experience in a high-volume support or transactional role (examples include: customer support, account management, retail, etc.)
• Demonstrated ability to identify details/patterns amid large quantities of data
• Computer literate and able to learn new programs as needed
• Able to communicate professionally across channels
• Process driven and task oriented
• Prior experience in e-commerce/banking/other digital spaces is a plus, but not required

Desired:

Please note, should you not receive feedback 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.