Fraud Manager

  • Location


  • Discipline:

    Financial Crime & Fraud

  • Job type:


  • Salary:

    £40,000 - £45,000

  • Email:


  • Job ref:


  • Published:

    over 2 years ago

Our client is a leading financial services’ business who are looking for a Fraud Manager. The role holder is primarily responsible and accountable for the development, testing and implementation of fraud processes, systems and strategies across the various business delivery channels.

Key responsibilities include:

  • Accountable for the implementation of fraud decisions processes, systems and strategies to ensure the delivery of fair customer outcomes without compromising fraud risk controls
  • Implementation of fraud rules and strategies across all relevant systems
  • Drive the adoption of fit for purpose fraud detection, including influencing senior management, liaison with key stakeholders and an inputting towards the business case rationale
  • Maintaining a detailed understanding of changing digitisation authorisation hierarchies, fraud decision systems and business needs to ensure fraud management is aligned to business objectives
  • Ensure the established governance protocols are adhered to in terms of management of risks and escalation
  • Work with the Group Compliance, Financial Crime Team and Fraud Managers across the business in defining and implementing fraud risk requirements across all teams
  • Responsible for monthly Fraud Forum and feeds to other governance committees
  • Deliver effective fraud analysis and MI
  • Personally investigate identified fraud and support other teams to investigate and manage identified fraud
  • Develop and deliver fraud awareness training
  • Accountable for the implementation of global fraud decision systems upgrades/enhancements whilst ensuring customer fraud risks are not compromised

Key Requirements:

  • Ideally around three years’ experience in managing fraud and risk within the UK banking environment
  • Excellent knowledge of Fraud/AML Modus Operandi
  • Strong awareness of process, controls, systems and technology within fraud. Strong understanding of online, telephone, card and application fraud threats
  • Experienced in implementing fraud system