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Fraud and Risk Manager

  • Location

    Guildford

  • Discipline:

    Financial Crime & Fraud

  • Job type:

    Permanent

  • Salary:

    £40,000 - £50,000

  • Consultant:

    #

  • Email:

    jkelly@merje.com

  • Job ref:

    JK/15869

  • Published:

    2 months ago

Our client is a fast growing start up business. The role is responsible for the management of the fraud team for three different online casino brands, reporting directly to the MLRO.  

Key responsibilities include:

  • Oversee the payments processing function and ensuring the quickest possible turnaround times on customer withdrawals
  • Provide feedback through quality assurance and guiding the team members to ensure that they achieve the necessary work standards
  • Point of reference for any fraud related queries or escalations made by the team or by other departments
  • Proactively put processes in place to identify risky and fraudulent players from financially harming the business
  • Evaluate fraud and AML risks associated with new product launches, new territory launches and changes to existing products or funding methods
  • Investigate/review reports of suspicious transactions / circumstances, as well as prepare and submit reports to senior management and/or MLRO for review
  • Keep detailed records of suspicious activity, analyse trends, industry security threats and provide recommendations to mitigate losses
  • Work closely with other managers from other departments
  • Create and maintain effective fraud rules in payments engine
  • Train staff involved in AML/CFT policies and processes in accordance with best practice and industry requirements
  • Drive the creation and optimization of operational procedures and processes, aiming to ensure an excellent customer experience and reduced friction whilst also remaining compliant and minimizing fraud/AML risk.
  • Develop and maintain Anti-Money Laundering policies and practices

 

Key Requirements:

  • 1-2 years of management experience
  • 3+ years of Fraud experience specifically in Gambling/Online Casino/Sports
  • Understanding of fraud prevention system concepts