Our client is a fast growing start up business. The role is responsible for the management of the fraud team for three different online casino brands, reporting directly to the MLRO.  

Key responsibilities include:

• Oversee the payments processing function and ensuring the quickest possible turnaround times on customer withdrawals
• Provide feedback through quality assurance and guiding the team members to ensure that they achieve the necessary work standards
• Point of reference for any fraud related queries or escalations made by the team or by other departments
• Proactively put processes in place to identify risky and fraudulent players from financially harming the business
• Evaluate fraud and AML risks associated with new product launches, new territory launches and changes to existing products or funding methods
• Investigate/review reports of suspicious transactions / circumstances, as well as prepare and submit reports to senior management and/or MLRO for review
• Keep detailed records of suspicious activity, analyse trends, industry security threats and provide recommendations to mitigate losses
• Work closely with other managers from other departments
• Create and maintain effective fraud rules in payments engine
• Train staff involved in AML/CFT policies and processes in accordance with best practice and industry requirements
• Drive the creation and optimization of operational procedures and processes, aiming to ensure an excellent customer experience and reduced friction whilst also remaining compliant and minimizing fraud/AML risk.
• Develop and maintain Anti-Money Laundering policies and practices

Key Requirements:

• 1-2 years of management experience
• 3+ years of Fraud experience specifically in Gambling/Online Casino/Sports
• Understanding of fraud prevention system concepts