Fraud and Risk Manager
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Location
Guildford
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Discipline:
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Job type:
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Salary:
£40,000 - £50,000
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Email:
jkelly@merje.com
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Job ref:
JK/15869
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Published:
over 1 year ago
Our client is a fast growing start up business. The role is responsible for the management of the fraud team for three different online casino brands, reporting directly to the MLRO.
Key responsibilities include:
- Oversee the payments processing function and ensuring the quickest possible turnaround times on customer withdrawals
- Provide feedback through quality assurance and guiding the team members to ensure that they achieve the necessary work standards
- Point of reference for any fraud related queries or escalations made by the team or by other departments
- Proactively put processes in place to identify risky and fraudulent players from financially harming the business
- Evaluate fraud and AML risks associated with new product launches, new territory launches and changes to existing products or funding methods
- Investigate/review reports of suspicious transactions / circumstances, as well as prepare and submit reports to senior management and/or MLRO for review
- Keep detailed records of suspicious activity, analyse trends, industry security threats and provide recommendations to mitigate losses
- Work closely with other managers from other departments
- Create and maintain effective fraud rules in payments engine
- Train staff involved in AML/CFT policies and processes in accordance with best practice and industry requirements
- Drive the creation and optimization of operational procedures and processes, aiming to ensure an excellent customer experience and reduced friction whilst also remaining compliant and minimizing fraud/AML risk.
- Develop and maintain Anti-Money Laundering policies and practices
Key Requirements:
- 1-2 years of management experience
- 3+ years of Fraud experience specifically in Gambling/Online Casino/Sports
- Understanding of fraud prevention system concepts