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Fraud & Risk Analyst

  • Location

    Guildford

  • Discipline:

    Financial Crime & Fraud

  • Salary:

    £26,000 - £30,000 + benefits

  • Consultant:

    #

  • Email:

    jkelly@merje.com

  • Job ref:

    JK/16546

  • Published:

    5 months ago

My clients are looking for a Fraud & Risk Analyst that will report directly to the Fraud & Risk Manager. In this position you will be responsible for the monitoring of customer’s deposits, identifying and checking fraudulent activities and conducting investigations to mitigating any AML concerns on a risk base approach. There is also a strong sense of responsibility to protect the company and the stakeholders from inherent risk caused by Fraud and AML.

Key responsibilities include:

  • Monitor customer deposits and withdrawals for fraudulent activity or third-party usage
  • Identify and research unusual activity on a risk base approach
  • Review customer's accounts that have shown inconsistency with their IP’s
  • Utilise PSP back office systems to trace and credit missing transactions
  • Liaise with external providers to assist with analysis of suspicious game play
  • Conduct detailed AML investigations on customers using open source research and provide appropriate recommendations
  • Investigate customer’s that has been flagged as a potential PEP or Sanctioned individual
  • Chargebacks, review, report and advise if it should be disputed
  • Investigate and respond to DPA’s from Law enforcements or other Government authorities
  • Investigate potential bonus abusing customers and take appropriate action
  • Escalate any suspicious activity findings to Fraud & Risk Manager
  • Provide 2nd line support to the Customer Service, Responsible Gaming and Finance Department
  • Support with processing withdrawals & KYC verification when required

The Person:

  • Clear thinking/analytical and problem-solving mind set
  • High proficiency of English (written and spoken)
  • Self-motivated individual
  • Team player

Qualifications/Key Skills:

Essential:

  • Previous online gaming work experience
  • Previous experience working within AML/Fraud
  • Excellent attention to detail and a high level of accuracy
  • Excellent computer literacy
  • Understanding of AML legislation and UKGC regulatory requirements
  • Able to work in a high-volume work environment

Desirable:

  • Experience in Payments and KYC

Please note, should you not receive feedback 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.