​Our clients are a global financial services business looking to grow their fraud prevention team. As a Fraud Analyst you will be assisting the customers through the Transaction Monitoring investigation process.

Responsibilities:

● You will be responsible for the daily monitoring of Merchants activity worldwide completing end to end investigation on cases generated through the fraud monitoring system.

● You will complete risk reviews and case investigation of merchants ensuring cases are completed within our SLA's.

● You will be the first point of contact via telephone calls and emails for risk advice, process guidance and system knowledge to both external and internal customers.

● You will strive to develop and maintain strong business relationships with key stakeholders.

Skills and Experience:

● Proven experience of financial & risk and fraud

● Familiarity with other risk types including credit risk, money laundering and compliance

● Adaptable to changing priorities.

● High standard of written and verbal communication and good attention to detail

● Strong communication skills are needed for success in this role.

● Some experience in a customer facing environment

● Pro-active and self-motivated able to manage your own workload and deadlines

Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.

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