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Field Assurance and Financial Crime Manager

  • Location

    United Kingdom

  • Discipline:

    Financial Crime & Fraud

  • Job type:

    Permanent

  • Salary:

    £35,000 + Car Allowance + Excellent Benefits

  • Consultant:

    #

  • Email:

    ahodson@merje.com

  • Job ref:

    AH/14156

  • Published:

    3 months ago

As a Field Assurance and Financial Crime Manager, you will have to report to Senior Compliance Advisory Manager. You will responsible for executing the company’s financial crime prevention strategy including the investigation of financial crime incidents and providing advice and guidance to the business on the proactive prevention of financial crime.

Key responsibilities include:

  • Investigate instances of fraud and manage appropriate responses
  • Review complaints, incidents and management information to gather evidence for investigations
  • Conduct interviews to ascertain relevant facts
  • Take statements from customers, agents and employees as required Lead recovery activity to ensure the business is recompensed where fraudulent activity has been established
  • Manage day to day relationships with law enforcement organisations
  • Reviewing recent interactions on behalf of the business to ensure agent behaviour has been reasonable, acceptable and in line with company standards
  • Report effectively to the business on the quality of customer outcomes based on evidence of customer visits
  • Monitor and review performance results achieved in-line with the plan ensuring any plans of action are agreed, evidenced and are within a given timeframe
  • Build and establish effective two-way business relationships

The Person:

  • Maintaining a professional approach always
  • Have the drive to succeed on a personal, team, department and organisational level
  • Good Problem Solver

Qualifications/Key Skills:

  • Proven people skills
  • Report writing skills
  • Investigatory and Interviewing experience
  • Significant experience in an FCA regulated firm
  • Technical knowledge of consumer credit regulation
  • Experience of managing financial crime prevention strategies
  • Detailed knowledge of Anti Money Laundering and Anti Bribery regulation
  • Able to overcome objections
  • Experience managing relationships with the law enforcement community
  • Flexible approach to work
  • Achieves minimum competency levels
  • Industry experience (desirable)
  • Strong commercial & financial awareness
  • IT literate

Please note, should you not receive feedback 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.