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Customer Solutions Agent

  • Location: Kilmarnock
  • Salary: £17,708 pa per year
  • Job Type:Permanent

Posted almost 3 years ago

  • Sector: Customer Contact
  • Contact: Melissa Hughes
  • Contact Email: mhughes@merje.com
  • Expiry Date: 01 October 2021
  • Job Ref: MH/17341

Getting into financial difficulty can be incredibly stressful. Luckily, there are businesses out there that want to help people in these situations and this is a great opportunity for you to join one of them.

There is nothing more important to this company than treating their customers with the utmost respect and compassion. It will be your job as a Customer Solutions Agent to do just that.

Following your comprehensive training period, you will spend your day offering advice, guidance and solutions to individuals over the phone, supporting them in finding a payment plan that suits their circumstances and ultimately helping them to be debt-free.

On top of the wonderful feeling of knowing you’re spending your days truly helping people, you will benefit from a great starting salary of £17,708 per annum as well as training programs, bonus plans, tuition reimbursement programs, comprehensive benefits, an employee assistance program, and valuable opportunities to establish a long career.

Joining an organisation that has been around for over 20 years, you will be part of a forward-thinking team that is committed to diversity, inclusion, sustainability and ethical business practises.

If you’re passionate about providing genuine, empathetic customer service, send your CV today!

The boring (but important) bit…

Permanent, Full Time

Monday – Friday, occasional short hours on a Saturday, no Sundays

£17,708 per annum + monthly bonus

Kilmarnock

 

Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.