Customer Service Agents
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Location
Manchester
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Discipline:
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Job type:
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Salary:
£8.28 per hour (£10.93 including holiday pay)
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Consultant:
#
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Email:
scordwell@merje.com
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Job ref:
SC/16204
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Published:
over 1 year ago
Salary: £8.28 per hour (£10.93 including holiday pay)
Start Date: 25/11/19
Location: Manchester City Centre (1st 3 weeks based near Salford Quays)
Hours: 39 hpw between 7am and 8pm, 2 ½ weekends in 6
Overview of Role:
Excellent Opportunity if you are looking to get into a Customer Service role. No call centre experience required, as full training is provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service. You will be subject to a criminal record check and 5 years of referencing.
Job Description:
This is an exciting opportunity to join a global company as an Inbound Customer Service Advisor, supporting business and residential customers via inbound calling.
Responsibilities:
- Taking inbound calls from businesses and residential properties to book in engineers
- Booking jobs with engineers
- Updating jobs in the system
- Providing an excellent customer service
- Updating notes in the in-house system
- Signposting to different teams where required
- Being a reliable and committed member of the team
Skills:
- Excellent communication skills
- Excellent customer service skills
- Strong work ethic
- Good IT skills
- Promote team spirit
Keywords: customer service, retail, hospitality, admin, customer advisor, customer assistant, customer agent, customer service advisor, customer service agent, customer service executive, customer service assistant