Salary: £8.28 per hour (£10.93 including holiday pay)

Start Date:  25/11/19

Location:  Manchester City Centre (1^st 3 weeks based near Salford Quays)

Hours: 39 hpw between 7am and 8pm, 2 ½ weekends in 6

Overview of Role:

Excellent Opportunity if you are looking to get into a Customer Service role. No call centre experience required, as full training is provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service. You will be subject to a criminal record check and 5 years of referencing.

Job Description:

This is an exciting opportunity to join a global company as an Inbound Customer Service Advisor, supporting business and residential customers via inbound calling.

Responsibilities:

• Taking inbound calls from businesses and residential properties to book in engineers
• Booking jobs with engineers
• Updating jobs in the system
• Providing an excellent customer service
• Updating notes in the in-house system
• Signposting to different teams where required
• Being a reliable and committed member of the team

Skills:

• Excellent communication skills
• Excellent customer service skills
• Strong work ethic
• Good IT skills
• Promote team spirit

Keywords: customer service, retail, hospitality, admin, customer advisor, customer assistant, customer agent, customer service advisor, customer service agent, customer service executive, customer service assistant