£8.72 per hour plus holiday pay
4 months ago
Temporary with a view to going perm
Are you passionate about delivering an excellent customer service?
Have you wanted to work in a call centre but don’t have the experience?
Are you reliable and hardworking, always trying your best?
Do you want to work with lovely people, in a busy customer service environment, with lots of career progression available?
If you answered “yes” to the above, read on to hear about a new and exciting customer service opportunity in the heart of Manchester City Centre…
Overview of Role:
Excellent Opportunity if you are looking to get into a Customer Service role. No call centre experience required, as full training is provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service. No experience needed as full training will be given.
This is an exciting opportunity to join a great company as an Inbound Customer Service Advisor, taking inbound calls in response to bookings and queries.
- Taking inbound calls from customers
- Providing an excellent customer service
- Updating notes in the in-house system
- Signposting to different teams where required
- Being a reliable and committed member of the team
- Excellent communication skills
- Excellent customer service skills
- Strong work ethic
- Good IT skills
Hours: Full-time, working shifts between 6.00am and 9.00pm, including 2 weekends out of 4