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Customer Service Agents (Temp with a view to go perm)

  • Location

    Manchester

  • Discipline:

    Customer Contact, MERJE Front-Line Talent

  • Job type:

    Temporary

  • Salary:

    £8.72 per hour plus holiday pay

  • Consultant:

    #

  • Email:

    mthompson@merje.com

  • Job ref:

    Mt/16793

  • Published:

    about 2 months ago

  • Duration:

    Temporary with a view to going perm

  • Startdate:

    ASAP

Are you passionate about delivering an excellent customer service?

Have you wanted to work in a call centre but don’t have the experience?

Are you reliable and hardworking, always trying your best?

Do you want to work with lovely people, in a busy customer service environment, with lots of career progression available?

 

If you answered “yes” to the above, read on to hear about a new and exciting customer service opportunity in the heart of Manchester City Centre…

Overview of Role:

Excellent Opportunity if you are looking to get into a Customer Service role. No call centre experience required, as full training is provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service. No experience needed as full training will be given.

Job Description:

This is an exciting opportunity to join a great company as an Inbound Customer Service Advisor, taking inbound calls in response to bookings and queries.

Responsibilities:

  • Taking inbound calls from customers
  • Providing an excellent customer service
  • Updating notes in the in-house system
  • Signposting to different teams where required
  • Being a reliable and committed member of the team

Skills:

  • Excellent communication skills
  • Excellent customer service skills
  • Strong work ethic
  • Good IT skills
  • Reliability

Hours: Full-time, working shifts between 6.00am and 9.00pm, including 2 weekends out of 4