Are you passionate about delivering an excellent customer service?

Have you wanted to work in a call centre but don’t have the experience?

Are you reliable and hardworking, always trying your best?

Do you want to work with lovely people, in a busy customer service environment, with lots of career progression available?

If you answered “yes” to the above, read on to hear about a new and exciting customer service opportunity in the heart of Manchester City Centre…

Overview of Role:

Excellent Opportunity if you are looking to get into a Customer Service role. No call centre experience required, as full training is provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service. No experience needed as full training will be given.

Job Description:

This is an exciting opportunity to join a great company as an Inbound Customer Service Advisor, taking inbound calls in response to bookings and queries.

Responsibilities:

• Taking inbound calls from customers
• Providing an excellent customer service
• Updating notes in the in-house system
• Signposting to different teams where required
• Being a reliable and committed member of the team

Skills:

• Excellent communication skills
• Excellent customer service skills
• Strong work ethic
• Good IT skills
• Reliability

Hours: Full-time, working shifts between 6.00am and 9.00pm, including 2 weekends out of 4