£8.28 per hour (£10.93 including holiday pay)
7 months ago
3rd February 2020
Salary: £8.28 per hour (£10.93 including holiday pay)
Start Date: 3rd February 2020
Location: Manchester City Centre (1st 3 weeks based near Salford Quays)
Hours: 39 hpw between 7am and 8pm, 2 ½ weekends in 6
Are you passionate about delivering an excellent customer service?
Have you wanted to work in a call centre but don’t have the experience?
Are you reliable and hardworking, always trying your best?
Do you want to work with lovely people, in a busy customer service environment, with lots of career progression available?
If you answered “yes” to the above, read on to hear about a new and exciting customer service opportunity in the heart of Manchester City Centre.
Overview of Role:
Excellent Opportunity if you are looking to get into a Customer Service role. No call centre experience required, as full training is provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service. You will be subject to a criminal record check and 5 years of referencing.
This is an exciting opportunity to join a global company as an Inbound Customer Service Advisor, supporting business and residential customers via inbound calling.
- Taking inbound calls from businesses and residential properties to book in engineers
- Booking jobs with engineers
- Updating jobs in the system
- Providing an excellent customer service
- Updating notes in the in-house system
- Signposting to different teams where required
- Being a reliable and committed member of the team
- Excellent communication skills
- Excellent customer service skills
- Strong work ethic
- Good IT skills
- Promote team spirit
Keywords: customer service, retail, hospitality, admin, customer advisor, customer assistant, customer agent, customer service advisor, customer service agent, customer service executive, customer service assistant