Customer Service Advisor – Temporary contract
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Location
Warrington
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Discipline:
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Job type:
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Salary:
£18,000 pa
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Consultant:
#
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Email:
lwaddock@merje.com
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Job ref:
LW/15538
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Published:
almost 2 years ago
Hours: 37.5 Hours Monday – Friday 9.00 - 5.00
Job Description:
This is an exciting opportunity to join a successful customer service team, providing worldwide customer service and support to customers and sales representatives. You will have a strong administrative background along with a keen eye for detail and a passion for providing an exceptional level of customer service.
Responsibilities:
- Taking incoming calls from customer with product/order enquiries
- Outbound calls to customers and sales representatives with order ETA’s
- Order entry using an in-house system
- Invoice queries
- Mailbox management
- Liaising with internal and external departments
- Providing a high level of customer service
Skills:
- GCSE (or equivalent ) in Maths and English
- Able to work well on own initiative or as part of a team
- Proficient with MS Office
- Able to prioritise and organise a busy workload
- Methodical and structured organization skills
- High level of oral, written and interpersonal communication skills
- Previous Customer Service Experience
Keywords: Customer Service, Client Advisor, Inbound, Outbound, Call Centre, Contact centre, Advisor, Admin