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Customer Service Advisor – Temp to Perm

  • Location: Manchester
  • Salary: £19,500 pa per year
  • Job Type:Temporary

Posted over 2 years ago

  • Sector: Front-Line Talent
  • Contact: Mandy Thompson
  • Start Date: November
  • Expiry Date: 12 November 2021
  • Job Ref: MT/17810M

Start Date: November

Location: Manchester City Centre (1st 3 weeks based near Salford Quays)

Hours:39 hpw between 7.30am and 7.30pm, 3 weekends in 6

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Excellent Opportunity if you are looking to get into a Customer Service role. No call centre experience required, as full training is provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service. You will be subject to a criminal record check and 5 years of referencing.

Job Description:

This is an exciting opportunity to join a global company as an Inbound Customer Service Advisor, supporting business and residential customers via inbound calling.

Responsibilities:

•Taking inbound calls from businesses and residential properties to book in engineers

•Booking jobs with engineers

•Updating jobs in the system

•Providing an excellent customer service

•Updating notes in the in-house system

•Signposting to different teams where required

•Being a reliable and committed member of the team

Skills:

•Excellent communication skills

•Excellent customer service skills

•Strong work ethic

•Good IT skills

•Promote team spirit​