Salary: £9.65 per hour + commission

Hours:16-22 Hours per week

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Shifts Available:

•10am – 2pm (20 hours per week) working 5 days out of 7 per week

•12pm – 4pm (20 hours per week) working 5 days out of 7 per week

•Saturday (8 hours shift) between 8am and 8pm, plus 2 evenings per week 4:00pm – 8:30pm days are negotiable. (16 hours per week)

•Saturday (8 hours shift) between 8am and 8pm, Sunday 9am – 5pm and one weekday shift between 8am and 9pm (8-hour shift) day is negotiable. (22 hours per week)

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•Training Monday – Friday 9-4.30 for 1 week

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Hybrid working available once fully trained

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Overall Purpose:

An exciting opportunity for a Part Time Customer Service Advisor to join a friendly and professional team, providing excellent service. Working for a family run business, we are looking for people with an excellent telephone manner that love to put the customer first.

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The Role:

•Handle customer telephone orders and enquiries

•Up-selling, offering additional products to customers

•Support team members and share knowledge

•Identify potential issues from customer feedback and highlight to Team Manager

•Take on additional tasks as and when required to support the business

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About You:

•Excellent customer service skills

•Consistently achieve and occasionally exceed all call handling/productivity and personal KPI’s

•Keep within agreed absence levels

•Maintain excellent punctuality

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