Have you got a background working within customer service and you just simply enjoy helping customers?
Are you looking for a role where you will be rewarded for helping people?
If so, we are actively searching for multiple Customer Service Advisors to join a very reputable and successful business located in Derby. This is your chance to begin working for a global business, a brand that has offices all across the globe. They are offering very exciting and rewarding career opportunities, you will be working for a company that is a true leader within its sector and has won several awards due to their continued success.
What will I be doing as a Customer Service Advisor?
• Dealing with inbound calls from customers and communicating via webchat and email.
• Present a professional telephone manner, build a rapport with the customer and ensure all customers are taken on a world class customer journey
• Deal with difficult customers efficiently, handle customer objections and listen to the customer’s needs
• Work collaboratively in your team to wield success collectively
• Push yourself to achieve or even exceed set targets
• General administration, email correspondence & data inputting for every piece of communication with the customers you deal with
Customer Service Advisor Benefits:
• Amazing progression opportunities – 79% of senior roles came from this position
• Fully paid training
• Achievable & realistic monthly bonus
• 29 days’ holidays plus 1 day for every year’s service
• Health care plan
• Brand new state of the art working environment with an onsite cafe
• Fortnightly pay
• Free parking
• Pension scheme
• Discounts on retail brands
Interested in knowing more about this Customer Service Advisor role?
Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.