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Customer Service Advisor

  • Location: Manchester
  • Salary: £19,000 - £28,000 per year
  • Job Type:Permanent

Posted about 1 year ago

  • Sector: Front-Line Talent
  • Contact: Connor Partridge
  • Expiry Date: 06 September 2022
  • Job Ref: CP/19416

​Monday-Friday 9am-5pm (No weekends)

£19,000 + monthly bonuses (£28,000 OTE - NO SALES)

Do you enjoy working in customer service and possess strong communication skills?

Do you want to work in a fast paced but a fun and engaging working environment?

As a Customer Service Advisor you will be joining a very customer focused and growing team based just outside of Manchester. At present, we currently employ over 450 people across the UK and we have very exciting growth plans in place for the rest of 2022 and 2023.

This role involves dealing with 100% inbound calls from customers regarding support they need paying off outstanding payments. This is an amazing opportunity for you to earn some fantastic bonuses with our top performer consistently earning over £1,000 per month in bonuses on top of their basic salary.

Customer Service Advisor duties:

· Receiving inbound telephone calls from businesses and the general public.

· Handling difficult conversations in a sensitive and professional manner.

· Entering accurate records of customer conversations into the customer database.

· Following processes and guidelines that fall in line with company regulations.

· Achieving personal and team targets in a contact centre environment.

· Accurately entering customer payment details into systems - ensuring these are entered correctly first time around.

Customer Service Advisor benefits:

· 4 weeks fully paid training

· Realistic and massively achievable bonuses

· Holiday entitlement

· Opportunities for progression

· Free parking

· Annual events

The successful applicant would be required to undertake a DBS and CCJ check before an offer of employment is made.

Are you interested in knowing more about this Customer Service Advisor opportunity?


Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.