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Customer Service Advisor

  • Location: Prescot
  • Salary: £17,375 + Bonus per year
  • Job Type:Permanent

Posted 25 days ago

  • Sector: Front-Line Talent
  • Contact: Connor Partridge
  • Contact Email: cpartridge@merje.com
  • Expiry Date: 01 August 2021
  • Job Ref: CP/17681

£17,375 + bonus

Full time permanent

Do you enjoy looking after customers & delivering a world class customer service?

Are you looking for a customer service role working for a business that values both its staff and its customers?

If this sounds like you then great because we are currently recruiting for multiple customer service candidates to come forward and begin working for our client situated near to Knowsley as soon as possible. They are a very successful business with exciting growth plans within their customer service team. 

Customer Service Advisor Key Tasks:

  • Maintain standards and achieve targets & KPIs (Key Performance Indicators).

  • Handle customer telephone orders and enquiries within set quality and time boundaries.

  • Upselling where appropriate and achieve / exceed targets wherever possible.

  • Support team members and share knowledge.

  • Identify potential issues from customer feedback and highlight to your Team Manager.

  • Take on additional tasks as and when required to support the business.

Customer Service Advisor Benefits:

  • Fully paid training provided.

  • Free onsite car park.

  • Excellent public transport links.

  • Opportunities to progress & develop.

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Customer Service Advisor Experience:

  • Experience working within customer service or sales, we will consider candidates from retail or hospitality backgrounds.

  • Candidates with excellent communication skills, preferably telephone based but not essential.

  • Call centre/ customer service experience, who are looking to work within a customer focused role.

Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.