Customer Service Advisor £20,000-£26,000 Full time / permanent Flexible Monday-Sunday 8am-6pm (Occasional weekends) Derby Have you got a background working within customer service and you just simply enjoy helping customers? Are you looking for a role where you will be rewarded for helping people? If so, we are actively searching for multiple Customer Service Advisors to join a very reputable and successful business located in Derby. This is your chance to begin working for a global business, a brand that has offices all across the globe. They are offering very exciting and rewarding career opportunities, you will be working for a company that is a true leader within its sector and has won several awards due to their continued success. What will I be doing as a Customer Service Advisor? · Dealing with inbound calls from customers and communicating via webchat and email. · Present a professional telephone manner, build a rapport with the customer and ensure all customers are taken on a world class customer journey · Deal with difficult customers efficiently, handle customer objections and listen to the customer’s needs · Work collaboratively in your team to wield success collectively · Push yourself to achieve or even exceed set targets · General administration, email correspondence & data inputting for every piece of communication with the customers you deal with
Customer Service Advisor Benefits:
|