Customer Service Advisor
£18,533 per annum + £1200 Bonus
Middlesbrough
Full Time/Permanent
Between 7am – 11pm Monday-Sunday (5 days)
Are you a passionate Customer Service Advisor?
Do you enjoy working in a fast-paced customer driven working environment?
Are you an excellent communicator who loves interacting with customers?
If so, look no further, I am actively recruiting for multiple Customer Service Advisors to join a successful and reputable longstanding bank located in Middlesbrough.
You will be working in the Customer Service team for an organisation who are offering excellent opportunities for people to build a very exciting & rewarding career working for a well-established company which is highly reputable within its sector.
As a Customer Service Advisor, you will be speaking to existing customers predominantly about their current subscriptions with the business. You would be engaging with customers in relation to their current & package bank accounts.
We are looking for candidates who can deliver a world class customer journey. You will receive full and comprehensive training which is all paid for during your first month.
Customer Service Advisor Benefits:
• Monthly bonus potential of £100
• 29 Days Annual Leave – increases with service
• Amazing progression opportunities
• Health care plan
• Onsite café
• Breakout areas, games
• Fully paid training
• Continuous coaching and development
The ideal Customer Service Advisor:
• Experience working towards targets
• Telephony experience is desirable but not essential
• Retail, hospitality, sales, contact centre & customer service experience would be ideal
• A passion for people and providing them with the best products & service
• The ability to understand the customers’ needs
• Be tenacious, adaptable and resilient
• The ability to turn a negative into a positive