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Customer Service Advisor

Salary: circa. £18,000.00 per annum

Start Date: Mon 6th April 2020

Location: Manchester City Centre

Hours:  40 hpw between 8am and 8pm, including weekends

Are you passionate about delivering an excellent customer service?

Have you wanted to work in a call centre but don’t have the experience?

Are you reliable and hardworking, always trying your best?

Do you enjoy dealing with customer service queries?

Have you had face to face customer service experience, but now want to try phone based customer service?

If you answered “yes” to the above, read on to hear about a new and exciting customer service opportunity in the heart of Manchester City Centre…

Overview of Role:

Excellent Opportunity if you are looking to get into a Customer Service role. No call centre experience required, as full training is provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service. You will be subject to a basic criminal record check, credit check and 3 years of referencing.

Job Description:

This is an exciting opportunity to join a global company as an Inbound Customer Service Advisor, supporting customers who wish to make a claim on their insurance

Responsibilities:

  • Taking inbound calls from customers
  • Dealing with insurance claims professionally and efficiently
  • Providing an excellent customer service
  • Updating notes in the in-house system
  • Signposting to different teams where required
  • Being a reliable and committed member of the team

Skills:

  • Excellent communication skills
  • Excellent customer service skills
  • Strong work ethic
  • Good IT skills
  • Promote team spirit

Due to the amount of applications we receive, we are not able to go back to everyone, so if you have not heard back by 31st March, please assume your application has been unsuccessful.

Keywords: customer service, retail, hospitality, admin, customer advisor, customer assistant, customer agent, customer service advisor, customer service agent, customer service executive, customer service assistant