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Customer Service Advisor

  • Location: Middlesbrough
  • Salary: £18,533 per annum + £1200 Bonus per year
  • Job Type:Permanent

Posted 21 days ago

  • Sector: Front-Line Talent
  • Contact: Sam Brierley
  • Contact Email: sbrierley@merje.com
  • Expiry Date: 11 December 2021
  • Job Ref: SB/18290

​Customer Service Advisor

£18,533 per annum + £1200 Bonus

Middlesbrough

Full Time/Permanent

Between 7am – 11pm Monday-Sunday (5 days)

Are you a passionate Customer Service Advisor?

Do you enjoy working in a fast-paced customer driven working environment?

Are you an excellent communicator who loves interacting with customers?

If so, look no further, I am actively recruiting for multiple Customer Service Advisors to join a successful and reputable longstanding bank located in Middlesbrough.

You will be working in the Customer Service team for an organisation who are offering excellent opportunities for people to build a very exciting & rewarding career working for a well-established company which is highly reputable within its sector.

As a Customer Service Advisor, you will be speaking to existing customers predominantly about their current subscriptions with the business. You would be engaging with customers in relation to their current & package bank accounts.

We are looking for candidates who can deliver a world class customer journey. You will receive full and comprehensive training which is all paid for during your first month.

Customer Service Advisor Benefits:

• Monthly bonus potential of £100

• 29 Days Annual Leave – increases with service

• Amazing progression opportunities

• Health care plan

• Onsite café

• Breakout areas, games

• Fully paid training

• Continuous coaching and development

The ideal Customer Service Advisor:

• Experience working towards targets

• Telephony experience is desirable but not essential

• Retail, hospitality, sales, contact centre & customer service experience would be ideal

• A passion for people and providing them with the best products & service

• The ability to understand the customers’ needs

• Be tenacious, adaptable and resilient

• The ability to turn a negative into a positive