Back to Job Search

Customer Service Administrator – Logistics (3 months temp)

  • Location: Manchester
  • Salary: £10.00 per hour (£12.64 per hour inc. holiday pay) per hour
  • Job Type:Temporary

Posted 4 months ago

  • Sector: Front-Line Talent, Customer Contact
  • Contact: Lucy Waddock
  • Contact Email: lwaddock@merje.com
  • Duration: 3 months
  • Start Date: ASAP
  • Expiry Date: 21 March 2021
  • Job Ref: LW/16935

Salary:                  £10.00 per hour (£12.64 per hour including holiday pay)

Start Date:            ASAP

Hours:                  Mon – Fri, 9am – 5pm (No weekends)

The Role:

Working for an import / export company in preparation for Brexit. Ensuring customers are prepared for Brexit and making sure any queries are resolved in an efficient and timely manner. This role is 50% admin based and 50% phone based, so you will be a good communicator both verbally and in writing.

Responsibilities:

  • Assisting and supporting customers to process the shipping of their products
  • Chase customers for missing documents, information and commercial invoices
  • Ensure orders are correct and resolve any issues with the customer
  • Dealing with customs and Brexit related queries with the customer
  • Enter correct details into the in-house system

Skills:

  • Experience within customs / logistics / import / export would be advantageous
  • Excellent organisational skills are essential
  • Excellent time keeping and attendance record
  • Strong work ethics
  • High competency level of computer and software skills including excel
  • Methodical approach to work
  • Team player

 

Keywords: Admin, administrator, admin, administrator, customer service, import, export, customer admin, customer service administrator, inbound, call centre, office work, contact centre