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Customer Service Administrator - Logistics (3 months temp)

  • Location: Manchester
  • Salary: £10.00 - £11.00 per hour (£12.64 - £13.58 per hour incl holiday pay) per hour
  • Job Type:Temporary

Posted over 3 years ago

  • Sector: Front-Line Talent
  • Contact: Sally Cordwell
  • Contact Email: scordwell@merje.com
  • Start Date: ASAP
  • Expiry Date: 02 January 2021
  • Job Ref: SC/16935

 

Start Date:          ASAP

Location:             Wythenshawe

Hours:                  Mon – Fri, 9am – 5pm (No weekends)

The Role:

Working for an import / export company in preparation for Brexit. Ensuring customers are prepared for Brexit and making sure any queries are resolved in an efficient and timely manner. This role is 50% admin based and 50% phone based, so you will be a good communicator both verbally and in writing.

Responsibilities:

  • Assisting and supporting customers to process the shipping of their products
  • Chase customers for missing documents, information and commercial invoices
  • Ensure orders are correct and resolve any issues with the customer
  • Dealing with customs and Brexit related queries with the customer
  • Enter correct details into the in-house system

Skills:

  • Experience within customs / logistics / import / export would be advantageous
  • Excellent organisational skills are essential
  • Excellent time keeping and attendance record
  • Strong work ethics
  • High competency level of computer and software skills including excel
  • Methodical approach to work
  • Team player

 

Keywords: Admin, administrator, admin, administrator, customer service, import, export, customer admin, customer service administrator, inbound, call centre, office work, contact centre, customs, customer support