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Customer Co-ordinator – Facilities Management

  • Location: Manchester
  • Salary: 22800
  • Job Type:Permanent

Posted about 1 month ago

  • Sector: Front-Line Talent
  • Contact: Lucy Waddock
  • Contact Email: lwaddock@merje.com
  • Expiry Date: 28 November 2021
  • Job Ref: LW/18228

​A fantastic opportunity for a Customer Coordinator to join a fast paced, customer focused team. You will deliver exceptional service to internal and external departments, using your excellent communication skills.

The Role

• To deliver an extremely professional, efficient and accurate customer service to our Facilities Management Companies.

• Support account managers to develop strong relationships with FM customers.

• Planning and site liaison

• Generate accurate billing in line with customer pricing matrices

• Annual re-occurring revenue invoicing including communication with customer to gain purchase orders.

Personal Attributes

• Customer orientated

• Excellent communication and interpersonal skills.

• Ability to build strong relationships and influence others.

• Self motivated, enthusiastic and inspirational, able to bring a sense of urgency to situations and demonstrate an active approach.

• Persistent, resolute in focusing on results and able to set tough personal objectives, monitor progress and if necessary take corrective action.

• Ability to remain forceful when others become pessimistic or when dealing with new and unexpected situations.

• Innovative and creative, able to remain confident when dealing with negative situations and come up with imaginative solutions to difficult problems.

Hours: 37.5 Hours Monday – Friday 8.00 – 5.00

Salary: £22800

Temporary to Permanent Contract