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Customer Co-ordinator – Facilities Management

  • Location: Manchester
  • Salary: £22800 per year
  • Job Type:Permanent

Posted about 1 month ago

  • Sector: Front-Line Talent
  • Contact: Mandy Thompson
  • Contact Email: mthompson@merje.com
  • Expiry Date: 28 November 2021
  • Job Ref: MT/18228

A fantastic opportunity for a Customer Coordinator to join a fast paced, customer focused team. You will deliver exceptional service to internal and external departments, using your excellent communication skills.

The Role

•To deliver an extremely professional, efficient and accurate customer service to our Facilities Management Companies.

•Support account managers to develop strong relationships with FM customers.

•Planning and site liaison

•Generate accurate billing in line with customer pricing matrices

•Annual re-occurring revenue invoicing including communication with customer to gain purchase orders.

Personal Attributes

•Customer orientated

•Excellent communication and interpersonal skills.

•Ability to build strong relationships and influence others.

•Self motivated, enthusiastic and inspirational, able to bring a sense of urgency to situations and demonstrate an active approach.

•Persistent, resolute in focusing on results and able to set tough personal objectives, monitor progress and if necessary take corrective action.

•Ability to remain forceful when others become pessimistic or when dealing with new and unexpected situations.

•Innovative and creative, able to remain confident when dealing with negative situations and come up with imaginative solutions to difficult problems.

Hours: 37.5 Hours Monday – Friday 8.00 – 5.00

Salary: £22800

Temporary to Permanent Contract