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Customer Claims Handler

  • Location

    Milton Keynes

  • Discipline:

    Financial Crime & Fraud

  • Salary:

    £28,000 - £32,000

  • Consultant:

    Jake Kelly

  • Email:

    jkelly@merje.com

  • Job ref:

    JK/15997

  • Published:

    7 days ago

Our client is looking for someone that can support and shape the business and generate initiatives that lead them forward in a rapidly changing technological and digital space, to outperform competitors and provide world class customer service. This is an exciting opportunity to join the Claims Validation Team.

Key responsibilities include:

  • Manage your own caseload of suspected fraudulent claims
  • Conduct desktop enquiries including database searches
  • Arrange further investigation to achieve cost efficient conclusion and minimal financial loss to the company
  • Maintain excellent customer service standards.

The Person:

  • Positive attitude and professionalism
  • Influential and friendly with the ability to speak confidently and liaise with a wide range of people
  • High levels of resilience, perseverance, self-belief and motivation

Qualifications/Key Skills:

  • End to end motor claims and personal injury experience is essential
  • Motor insurance fraud experience would be an advantage
  • Good level of competency in Maths and English
  • Understanding of a compliant and target driven environment

Please note, should you not receive feedback 28 days, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.