Credit Risk Manager - Collections - Strategy - Manchester - Hybrid working
This Financial Services Business has around 2 million customers and has an exciting roadmap of investment to create an entirely new platform for their credit business. This will unlock opportunities to bring forward new customer propositions and grow the business.
As a Credit Risk - Collections Strategy Manager, you'll be part of this journey.
What will you do as Collections Strategy Manager?
Design and deploy collection strategies within a champion / challenger framework
Building effective processes for operational teams to utilise in execution of these
Design and produce MI & insight to monitor portfolio & strategy performance
Ensure Collections strategies deliver Good Customer Outcomes
Ensure latest regulatory guidance and rulesets are reflected in the collections and recoveries strategies deployed
Support External Debt Sales changes as needed
Collections SME as part of transitioning to a new system platform
Managing & coaching junior analysts
Deputising for senior manager
What skills and experience will you have?
Proven track record in effective management of Champion/Challenger strategies within Collections & Recoveries
Advanced understanding of collection strategies and forbearance tools
Highly competent in the use of analytical tools, including SQL
A logical approach and excellent attention to detail
Organised and able to prioritise workloads and of junior members
Desirable: Experience in presenting to Executive Colleagues
Desirable: experience of configuring modern collections or decision platform
Desirable: knowledge of IFRS9
And most importantly you'll have a passion to do amazing things with credit risk in a collaborative environment.
What's in it for you?
Hybrid working (2 days a week in the office) and flexible start times
24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
Annual bonus scheme
Enhanced maternity and adoption leave
Company pension with up to 8% contribution
Mental Health support both internally and externally, including access to wellbeing champions and counselling services
A range of financial wellbeing support
Colleague discount across certain brands
Onsite café with subsidised rates and local restaurant discounts!
Life Assurance and Private Medical Insurance
Their promise to you:
This company is an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.