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Credit Risk Manager - Collections - Strategy

  • Salary: £45000 - £50000 per year
  • Job Type:Permanent

Posted 22 days ago

  • Sector: Credit Risk & Analytics
  • Contact: Lorraine Carroll
  • Contact Email:
  • Contact Phone: 0161 883 2759
  • Expiry Date: 08 June 2023
  • Job Ref: LC/10312

 Credit Risk Manager - Collections - Strategy - Manchester - Hybrid working

 The role


 This Financial Services Business has around 2 million customers and has an exciting roadmap of investment to create an entirely new platform for their credit business. This will unlock opportunities to bring forward new customer propositions and grow the business.  

 As a Credit Risk - Collections Strategy Manager, you'll be part of this journey.


What will you do as Collections Strategy Manager?


Design and deploy collection strategies within a champion / challenger framework

Building effective processes for operational teams to utilise in execution of these

Design and produce MI &  insight to monitor portfolio & strategy performance

Ensure Collections strategies deliver Good Customer Outcomes

Ensure latest regulatory guidance and rulesets are reflected in the collections and recoveries strategies deployed

Support External Debt Sales changes as needed

Collections SME as part of transitioning to a new system platform

Managing & coaching junior analysts

Deputising for senior manager


What skills and experience will you have?


Proven track record in effective management of Champion/Challenger strategies within Collections & Recoveries

Advanced understanding of collection strategies and forbearance tools

Highly competent in the use of analytical tools, including SQL

A logical approach and excellent attention to detail

Organised and able to prioritise workloads and of junior members


Desirable: Experience in presenting to Executive Colleagues

Desirable: experience of configuring modern collections or decision platform

Desirable: knowledge of IFRS9

And most importantly you'll have a passion to do amazing things with credit risk in a collaborative environment.


What's in it for you?


Hybrid working (2 days a week in the office) and flexible start times

24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days

Annual bonus scheme

Enhanced maternity and adoption leave

Company pension with up to 8% contribution

Mental Health support both internally and externally, including access to wellbeing champions and counselling services

A range of financial wellbeing support

Colleague discount across certain brands

Onsite café with subsidised rates and local restaurant discounts!

Life Assurance and Private Medical Insurance


Their promise to you:

This company is an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.