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Commercial Lender Relationship Manager (Home based)

  • Location: City of London
  • Salary: £70,000 per year
  • Job Type:Permanent

Posted 20 days ago

  • Sector: Customer Contact
  • Contact: Natasha Copitch
  • Expiry Date: 12 December 2021
  • Job Ref: NC/18308

My client is looking for a Commercial Lender Pricing Manager who will work within the Consumer lending division, playing a key role in developing and delivering the pricing of our Partner Finance business. They will be the main point of contact for the Partner Finance sales teams in developing pricing strategies for new and existing partners, iterating at speed to balance the needs of our customers, our partners and the bank’s commercial and regulatory requirements.

They will regularly review existing pricing arrangements for specific partners, and more strategic overviews for business sectors, pro-actively driving continuous improvement in our commercial arrangements. Working with our BI and modelling leads, they will take steps to ensure our pricing decision-making is supported by the best possible tools, and also identify any opportunities for improved pricing execution.

This role will require close engagement with our Sales, Product, Finance and Risk teams and as such strong stakeholder management and communication is key as we work together to ensure we deliver for partners, customers and the bank.


• Proposing, iterating and negotiating pricing approaches for the Consumer Division’s Partner Finance business

• Conducting regular pricing reviews of existing partners using our Qlik BI tools; identifying risks and opportunities for re-pricing

• Conducting strategic reviews of Partner Finance pricing – e.g. for product classes such as promotional Interest Free Credit / Buy Now Pay Later / Interest Bearing Credit. Or for specific market segments such as Boiler / Heating providers

• Ensuing stakeholders are managed well and regularly apprised of the rationale behind our pricing approaches

• Ownership and development of the Partner Finance Qlik BI, so we can better understand our customers, distribution, performance and products

• Analysing the impact of implemented pricing changes, and ensuring learnings are captured and fed back into the decision-making process

• Delivering Partner Finance pricing related presentations at the Consumer Pricing Committee as required

• Ensuring all Partner Finance pricing structures meet our pricing principles and the bank’s regulatory requirements

• Reporting all issues of regulatory concern to the CRO, Compliance and Legal Departments

• Communicating and escalating potential issues/risks in a prompt and effective manner

• Having the ability to work as a team in an environment that demands, excellence, reliability accuracy and working within competing deadlines

Education, Qualifications and skills

• Bachelors or Masters degree in a numerate subject desirable

• 5+ years’ experience working in a relevant pricing, finance or commercial role

• Strong quantitative and technical capabilities

• Strong understanding of the commercial drivers of lending products

• Highly developed computer literacy, particularly in the use of Excel, MS Office, Powerpoint

• Capability with data processing and analysis software packages/languages such as SAS, SQL, R, Python is desirable

• Experience using BI tools to explore data e.g. Qlik, PowerBI, and ideally development of BI dashboards

• An understanding of the regulatory agenda around lending; in particular lending via 3rd parties and recent FCA reviews on commission structures and pricing approaches in FS

Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.