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Client On-boarding Executive

  • Location: Glasgow City
  • Salary: plus bonus per year
  • Job Type:Permanent

Posted almost 3 years ago

  • Sector: Customer Contact
  • Contact: Melissa Hughes
  • Contact Email: mhughes@merje.com
  • Expiry Date: 16 July 2021
  • Job Ref: MH/17612

MERJE is looking to recruit a Client Onboarding Executive to join our client based in Glasgow City Centre, with remote working in place until further notice. This role is a key permanent hire for the organisation, working Monday to Thursday between 8:45am – 5:00pm and Friday 8.45am – 4.00pm and will join a thriving business who continue to grow despite the pandemic.

The role will involve supporting the Client Onboarding Manager integrate new clients to the business, firstly ensuring you have a thorough understanding of the client requirement and process, whilst helping to build a robust, lasting relationship. You will be responsible for sourcing and creating the campaign data, finding new data sources and analysing results to provide clear campaign intel. You’ll ensure the concise cascading of the detail to the sales team with the smallest detail crucial to maximising the success of the campaign.

In addition, you will produce and write all campaign specific written and digital material to the client’s satisfaction, again being the key liaison between client and sales team to ensure all details are communicated clearly and effectively across all parties. Further to this you will be expected to complete all administrative tasks relating to your campaigns, ensuring there is an efficient process in place, tweaking as necessary and where relevant creating a new process depending on the client needs.

You will be a creative individual, confident communicating at all levels on both social media and verbally with great attention to detail. Ideally with a creative ability and passion for customer success and account management. This is a fast paced, varied role where you will play a key part in the ongoing growth of our client. It is essential you are enthusiastic, with a strong work ethic and put quality at the heart of what you do.

This is a great new role for someone looking to further their career in Sales & Marketing, where you can work with the Senior Management Team to shape the future of your role.  It is also possible that a bright, polished Graduate with some relevant work experience who is keen to take a great step on the career ladder will be given strong consideration for this opportunity.

Location: Office based with a phased return from remote working)

Please apply online today for more information.

Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.