Back to Job Search

Claims Handler

  • Location: Leatherhead
  • Salary: £24,000 - £28,000 DOE per year
  • Job Type:Permanent

Posted about 2 years ago

  • Contact: Peter Smith
  • Expiry Date: 27 February 2022
  • Job Ref: PSM/18170L

Our client is looking for an experienced Claims Handler.

Key Responsibilities:

•Promptly handle and positively resolve all enquiries from both customer and external contacts to ensure delivery of a focused claims service

•Handle and execute all allocated claims workload in accordance with the companies laid down service standards

•Communicate effectively with Underwriting team prior to either confirming or declining cover

•Additionally:

•Handle referrals/queries from Admin Assistants

•Assist other departments with their allocated workload,particularly in times of staff absence

•Utilise company preferred insurance pool

•Liaise as required with Accounts and Underwriting departments

•Liaise with Insurers

Experience, Knowledge and Skills:

•Knowledge of market practices in settling third party claims, AD and total loss claims

•Understand the principals and practice of insurance

•Knowledge of MID procedures and requirements as applicable

•Previous claims handling experience preferred

•Excellent interpersonal skills

•Comfortable working autonomously

•Numerate with the ability to present and analyse data

•Proactive approach

•MS office proficiency

•Eligible to work in the UK​