Business Improvement Analyst

  • Location


  • Discipline:

    Customer Contact

  • Job type:


  • Salary:


  • Consultant:

    Natasha Copitch

  • Email:


  • Job ref:


  • Published:

    7 days ago

My client is looking for a business improvement analyst to support the Business Improvement Manager to deliver improvements to support the strategic business objectives.



  • Work alongside operational and cross-functional SME’s to identify and deliver multi-dimensional and often complex business improvements
  • Work with operational teams to build their internal problem-solving capability and performance across key business indicators, championing Operational Excellence
  • Manage the delivery of prioritised solutions through the creation and management of detailed delivery plans and effective utilisation of project management techniques
  • Track and manage the sustainability of improvements and approved business case to an agreed handover into BAU
  • Lead on the development of detailed business cases for specific changes and co-ordinate approval activities, including the managing of relevant stakeholders to secure business sign off
  • Create and manage project teams and create a collaborative working relationship that supports successful improvement delivery and sustainability
  • Create buy-in and engagement across cross functional teams and levels.
  • Facilitate workshops to agree effective solutions to business issues.
  • Communicate and influence where necessary to business stakeholders

Skills, knowledge & experience

  • Certified experience of Lean Six Sigma delivery and green belt certified
  • Evidence of delivering step change improvements in a business context
  • Experience in coaching and mentoring Teams and individuals to successfully embed operational excellence ways of working
  • Experience of understanding/ working across different operational disciplines and business segments
  • Evidence of structured problem solving within a business environment
  • Strong communication skills in email, presentation and verbal
  • Strong ability to validate and interrogate multiple data sources to make insight driven conclusions
  • Experience in working in virtual teams and stakeholder management
  • Strong planning and self-management capability.