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BI Manager

  • Location: London
  • Salary: £70,000 per year
  • Job Type:Permanent

Posted about 1 year ago

  • Sector: Customer Contact
  • Contact: Neil Johns
  • Contact Email:
  • Expiry Date: 06 July 2020
  • Job Ref: NJ/16739

My client is looking for a BI Manager to have co-responsibility for helping to set the data strategy and vision for managing the collation of intelligence to empower Operations management level decision making.


  • Responsible for all financial, human, and technical business intelligence gathering in relation to EMEA Operations effectiveness.
  • They will be responsible for Data preparation and presentation and data warehousing design in conjunction with the Operational MI manager
  • Explore and execute all reporting, analytics, data exploration and information delivery pertaining to EMEA operations leadership decision making.
  • Responsible for highlighting key trends and action points through compelling and powerful visualisation and story-telling.
  •  Building and socialising intelligence rich opportunities.
  • Drawing out key insights that highlight client and consumer behaviours that can be used to deliver a better experience.
  • Identifying and delivering untapped metrics.
  • Executing a vision for the delivery of information and analytics platforms and solutions to EMEA Operations key stakeholders
  • Transforming EMEA operations into a function that differentiates and competes on data analytics and data intelligence.

Skills and education

  • Minimum 5-years of progressive experience in data intelligence related positions, internal call centre or helpdesk.
  • Expertise in SQL and Tableau development and other Database Development Tools
  • Object Relational Database Systems
  • Extensive expertise in data modelling, both logical and physical.
  • Extensive experience in multidimensional data modelling
  • Experience in and understanding of a wide variety of analytical processes
  • Experience with agile software development.
  • A solid understanding of key BI trends.
  • Excellent written and verbal communication skills.
  • Experience managing BI projects
  • Proven ability to complete projects and achieve results in an ambiguous work environment.
  • Proven ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results.
  • Proven strong consensus building abilities.
  • Proven skills to work effectively across internal functional areas in ambiguous situations