Starting from £16,000k pa
about 1 year ago
As part of our team you will deliver a truly exceptional service via webchat which leaves every customer feeling that nothing is too much trouble.
You will engage with customers via webchat and gain a full understanding of their requirements in a skilful and professional manner in line with our quality standards to deliver an excellent customer experience.
In summary you should have/be:
• Good customer service skills
• All specialists language speaker must also be able to communicate fluently in English and their chosen
• Excellent customer service skills with the ability to establish the needs of the customer and develop customer relationships
• The ability to empathise and really put yourself in the customer’s shoes
• The ability to be a team player
• Good administrative skills with a keen eye for detail
This position offers the opportunity for either an office based role or home working