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Administration & Reporting Executive

37.5 Hours Monday – Friday (8:00 to 4:45pm Mon-Thur, Fri 8:00 to 3:30pm)

Job Description: 

This is an exciting opportunity to join a busy team as an Administration & Reporting Executive. The role is the primary support to the Client Performance Executive (CPE) on a day to day basis. Working with the Client and the CPE, the Administration & Reporting Executive will develop a clear understanding of the Client’s requirements, together with a detailed understanding of CPE’s operational capabilities. This is a real opportunity to be part of a busy B2B Team.

Elements of your role will include:

• Provision of content for inclusion in both internal and external presentations
• Ensuring Sales team have leads allocated
• Completing Daily/Monthly reports, to agreed SLAs, and delivering them to the Operational management team
• Webmail Management – Through Uniformed Data Creation and Capture
• Working as part of the team and maintaining a good level of understanding of the key activities of the client
• Adhoc projects linked to either a campaign or the whole site

Skills
• Experience of Microsoft Office Suite, Proficient in Excel
• Have confidence in producing Client data with good administration, planning and organisation skills with incredible attention to detail 
• Ability to prioritise a busy reactive workload and work calmly and accurately under pressure
• Have good communication and interpersonal skills with an absolute understanding of the need for confidentiality
• Experience within a contact centre environment would be an advantage

Benefits
Free parking and are connected to all major transport links including bus and rail networks

Bike to work scheme
Flexible benefits including 22 holidays, plus bank holidays and the option to buy and sell up to 5 days holiday PA
Free Xmas Party and annual events
Sports & Social Club