Peter Smith

Experience
Peter has recently joined MERJE, following a long and successful career within Call and Contact Centres, where he was heavily involved in the recruitment of entry level and team manager roles. Peter conducted face to face interviews, ran successful assessment centres and delivered training courses during his call centre career. He has previously held the position of Contact Centre Manager and has a wealth of experience in B2B, B2C and Avatar lead generation campaigns as well as in-depth knowledge of customer service, sales and account management. Peter will focus on recruiting a variety of contact centre roles, including temporary, contract and permanent vacancies.

Sectors
Peter recruits permanent, temporary and interim recruitment solutions to organisations across all major industry sectors, including Financial Services, Outsourcing, Retail, Travel, Leisure, Hospitality,, Telecommunications, Public Sector, Gaming, Utilities, Healthcare, Education, Construction, Security and Non-Profit.

Speciality
Peter specialises in permanent, temporary and fixed term Customer Contact and Call Centre roles.

Typical positions Peter recruits for include:

Customer Services Advisors, B2B/B2C Sales, Collections/Debt Recovery Agents, Claims Advisors, Account Managers, Retentions Agents, Webchat/Social Media Executives, Bi/Multi-lingual Agents, Market Research, Telemarketers, Team Leaders, Team Managers, Complaints Handlers, Resource Planners, Administrators and Quality Analysts.