Avi has focused on mid- to senior- recruitment within the Contact Centre arena since 2013. He has built solid high-end relationships and supported brands all over the world. Avi has added value to SME’s and start-up’s as well as globally recognised brands. His passion is in helping his network reach its potential through careful skill selection, strategic development and Operational Improvement. He is able to consult on Contact Centre rebuilds, contingent placements and short term requirements.
Avi enjoys the flexibility and benefits of crossing skill sets and so works in most verticals including but not limited to; Retail, Travel, Utilities, Fashion, Tech, e-comm, m-comm, Hospitality, BPO, Automotive, Financial Services, Healthcare and Public Sector.
Avi’s network and expertise are strongest within Operations and Operational Support at all mid- to senior management- levels within Customer Experience, Customer Journey, Operations (BAU), Sales, Service, Training and Development, Continuous Improvement, Change and Transformation and Project Management.