Blog

Alex Kelly, Senior Consultant in MERJE’s Customer Contact team, writes about attending the UK Contact Centre Awards 2017 on Tuesday 16th May, where MERJE sponsored the Business Improvement Manager Award. Last week saw the 21st CCMA UK Contact Centre Awards and the MERJE Customer Contact team were out in force. These awards are some of the most prestigious in the industry and...

Last Thursday, members of the MERJE team celebrated the success of high-performers in the Credit industry at the Credit Awards. The prestigious event, organised by Credit Strategy and proudly sponsored by MERJE, took place in the stunning Great Hall at the Grosvenor House Hotel on Park Lane, London, and was presented by BBC Breakfast’s Louise Minchin. After a delicious meal ...

The many aspects of Risk Culture were discussed on the morning of Monday 24th April at the Institute of Operational Risk Breakfast Session, sponsored by MERJE. Taking place at Balls Brothers in the City of London, the session was an opportunity for guests to listen to talks and discuss the topic of ‘Assessing and Embedding Risk Culture – A Practical Approach’. Ian Thomas, Ia...

As a specialist recruiter for Senior Contact Centre Management roles, we are delighted to be sponsoring the Business Improvement Manager Award at the UK National Contact Centre Awards, organised by the Call Centre Management Association (CCMA). Taking place at The Brewery in London on Tuesday 16th May, the awards celebrate the achievements of individuals and teams in our ind...